Tired of Feeling Drained by Complainers? Build Your Immunity to People’s Negativity
Total Credits: 1 including 1 General
- Average Rating:
- 3
- Competency/Category:
- Human Resource Development | Communication | Leadership & Navigation
- Faculty:
- Tina Hallis, Ph.D.
- Course Level:
- All Levels
- License:
Description
Ever feel like Human Resources is the complaint department and you’re expected to have all the answers? How can you stay calm, upbeat, and motivated despite other people’s grumpiness, rudeness, or pessimism? This program is all about helping you (and your people) be your best. Even though you may not be able to change your colleagues, staff, or even your boss, you can reduce your stress and frustration by changing how you respond. Staying positive and calm is easier when you learn how to build your immunity.
This course teaches you Tina’s proprietary five-step “Immunity to Negativity Formula™”. You’ll learn simple techniques for staying calm and choosing to respond as your best self. This is a key skill you can build for yourself so you can enjoy less stress and frustration. You can even teach others so they can improve customer service, teamwork, and relationships within your company.
Basic Course Information
Learning Objectives- How to PREPARE your mindset ahead of time to make it easier to stay positive in the moment
- How to PRACTICE on the easy stuff so you get better at staying calm
- How to PAUSE & NOTICE in the moment so you can avoid reacting and feeling stressed
- How to make it easier to CHOOSE the best response for yourself, the other person, and your team
Major Subjects
- Emotional Intelligence
- Management Skills
- Teamwork
- Customer Relations
Course Materials
| Important CE Recertification Credit Information (481.2 KB) | Available after Purchase | ||
| Getting Started Guide (951 KB) | Available after Purchase | ||
| Choose Part 1 Toolbox (909.5 KB) | Available after Purchase | ||
| Choose Part 2 Toolbox (903.3 KB) | Available after Purchase | ||
| Prepare Part 1 Toolbox (905.2 KB) | Available after Purchase | ||
| Prepare Part 2 Toolbox (909.7 KB) | Available after Purchase | ||
| Practice Part 1 Toolbox (902.3 KB) | Available after Purchase | ||
| Practice Part 2 Toolbox (844.9 KB) | Available after Purchase | ||
Faculty
Tina Hallis, Ph.D. Related Seminars and Products
Positive Edge
Tina Hallis, Ph.D. is certified in Positive Psychology through the WholeBeing Institute, an Authorized Partner for Everything DiSC®, and has trained in Positive Intelligence under Shirzad Chamine. She is the author of Sharpen Your Positive Edge: Shifting Your Thoughts for More Positivity & Success. Tina worked for 20+ years as a scientist in Biotechnology before discovering a new science called Positive Psychology in 2011. Seeing the powerful impact this information has on improving people and organizations, she decided to create her own company, The Positive Edge. Her focus is to work with organizations so they can benefit from more positive people, positive interactions, and positive workplaces. Tina has shared these profound insights with thousands of people from a variety of industries including government agencies, academic institutions, medical staff, financial institutions, biotech companies, manufacturing companies, sales teams, nonprofits, and more.
Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For HR Professionals
Course Developer Tina Hallis
Additional Information
Complaint Resolution Policy Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790).Course Registration Requirements Online Registration
Instructional Delivery Method
Group Internet Based
Refund/Cancellation Policy
Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types. For more information about certification or recertification, please visit shrmcertification.org
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification. See the course registration page for more information on number of credits and credit types.
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