Total Credits: 1 including 1 General
Conflict is inevitable whenever you have more than one person working together. But conflict doesn't have to be a bad thing. In fact, it's through conflict that some of the most productive conversations, changes, and innovations can occur in organizations...when they're navigated through effective communication. This workshop is designed to help you more strategically approach difficult conversations in the workplace and will arm you with both an understanding of how our minds approach these tough conversations and tools that you can use to approach these conversations more impactfully.
Important CE Recertification Credit Information (481.2 KB) | Available after Purchase |
Navigating Difficult Conversations with Coworkers Handout (3 MB) | Available after Purchase |
Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.
Thu, Sep 28, 2023 - 09:00am to 10:00am EDT
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Wed, Oct 11, 2023 - 11:00am to 12:00pm EDT
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Wed, Oct 18, 2023 - 01:00pm to 02:00pm EDT
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Wed, Oct 25, 2023 - 03:00pm to 04:00pm EDT
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Tue, Nov 07, 2023 - 09:00am to 10:00am EST
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Sat, Nov 11, 2023 - 11:00am to 12:00pm EST
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Mon, Nov 27, 2023 - 01:00pm to 02:00pm EST
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Tue, Dec 05, 2023 - 07:00pm to 08:00pm EST
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Wed, Dec 06, 2023 - 03:00pm to 04:00pm EST
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Fri, Dec 15, 2023 - 09:00am to 10:00am EST
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Fri, Dec 22, 2023 - 11:00am to 12:00pm EST
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Sat, Dec 30, 2023 - 01:00pm to 02:00pm EST
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Group Internet Based
Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
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