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KPI Micro-Credential Program

Total Credits: 10 including 10 Business

Average Rating:
Human Resource Development |  Business Management & Strategy
Bernie Smith
Never expires.


Choosing the right KPIs, setting targets to make them move in the right direction and designing incentives that work can be a daunting and complex task. 

This package includes three structured logical tools to help you do this. 

The first course is a one-hour introduction to a powerful KPI design and implementation method aimed at larger or mission-based enterprises - the ROKS Enterprise approach. This introduces the simple but powerful technique of ‘KPI Trees’ as well as other powerful methods for reducing the number of KPIs and defining them clearly. 

For smaller or less complex organizations there is the comprehensive KPI Bootcamp. The KPI Bootcamp is an accelerated KPI design and implementation system which includes over 400 commonly used KPIs with full definitions and worked examples. Not only does it help you choose your KPIs, it includes an Excel toolkit (no subscriptions or licenses involved) to help you get up and running with your new reports and dashboards as quickly as possible.  

Performance measures on their own do not deliver performance improvement. The third course takes a deep-dive into how to set robust, game-proofed targets and incentives that really deliver. 

All three courses include a rich selection of well designed tools and templates to help you achieve your performance measurement, target and incentive design goals.

Basic Course Information

Learning Objectives
  • KPI

Major Subjects
  • KPI Bootcamp for Small Businesses
  • A Better Way to Choose Your KPIs
  • Gamed: Why Performance Targets and Incentives Fail and How to Fix Them


Bernie Smith's Profile

Bernie Smith Related Seminars and Products


Made to Measure KPIs and KPI Academy

Bernie Smith, founder of Made to Measure KPIs, trains and coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision-making.

His approach has been adopted by many organisations, including Airbus, HSBC, UBS, Lloyd’s Register, Credit Suisse, Royal Bank of Scotland, LloydsTSB and many others. He has written twenty books on KPIs, regularly tops this category on Amazon and is a frequent key-note speaker on performance measurement.

Earlier in his career, Bernie, who qualified as a professional engineer, worked as a consultant leading teams delivering exceptional operational improvement in blue-chip companies using Lean and Six Sigma approaches. This broad industry experience has given him a unique perspective when it comes to developing KPIs to improve organisational performance.

Bernie lives in Sheffield, UK, with his wife Liz, two children and some underused exercise equipment.

Additional Info

Basic Course Information

Designed For

All HR Professionals

Course Developer


Date Added to Catalog


Original Recording Date


Additional Information

Instructional Delivery Method

Group Internet Based 

Refund/Cancellation Policy

Please contact the HREN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 



Overall:      4.7

Total Reviews: 34


Jennifer R - AZ

"Great presentation! "

Jennifer S - Pittsburgh, Pennsylvania

"Excellent presentation!"