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On Demand

KPI Bootcamp for Small Businesses

Total Credits: 5 including 5 Business

Average Rating:
Business Bundle
Bernie Smith
Course Level:
Never expires.


Running or advising a small business? KPI Bootcamp can help you quickly find and deploy the right KPIs to achieve your, or your client's, goals. Delivered by Bernie Smith, KPI specialist and overloaded small business owner, this course will help you quickly select a handful of powerful measures that apply to your business. The step-by-step approach helps you sharpen your objectives and select the right KPIs to drive growth and profit.

Every one of the 412 included KPIs (as free PDF download for every participant) includes a full plain-English definition and also covers business benefits, case-study examples and practical tips.

Basic Course Information

Learning Objectives
  • Simplify your strategic objectives into seven, or fewer, clear outcome statements.
  • Identify and record the key results which will show when you are moving towards your strategic objectives.
  • Apply the concept of 'Business Traits' to rapidly identify candidate KPIs for a business.
  • Shortlist the KPI candidates, based on two simple questions
  • Fine-tune the ready-made KPI definitions to perfectly fit your organisation
  • Deploy their newly defined KPIs

Major Subjects
  • The ROKS Express method
  • Goals check - identifying your business objectives and Key Results
  • Selecting your KPI candidates using the KPI Definition Manual
  • Shortlisting - Picking the very best KPIs from your KPI Candidates
  • Tuning your KPI definitions
  • Going Live

Course Materials


Bernie Smith's Profile

Bernie Smith Related Seminars and Products


Made to Measure KPIs and KPI Academy

Bernie Smith, founder of Made to Measure KPIs, trains and coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision-making.

His approach has been adopted by many organisations, including Airbus, HSBC, UBS, Lloyd’s Register, Credit Suisse, Royal Bank of Scotland, LloydsTSB and many others. He has written twenty books on KPIs, regularly tops this category on Amazon and is a frequent key-note speaker on performance measurement.

Earlier in his career, Bernie, who qualified as a professional engineer, worked as a consultant leading teams delivering exceptional operational improvement in blue-chip companies using Lean and Six Sigma approaches. This broad industry experience has given him a unique perspective when it comes to developing KPIs to improve organisational performance.

Bernie lives in Sheffield, UK, with his wife Liz, two children and some underused exercise equipment.

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For

This course has been carefully designed for small business owners or advisors who...

  • Want to implement their KPIs rapidly, with pre-built definitions and tools
  • Need their KPIs to be tailored to their business
  • Like a structured, logical approach

Course Developer Bernie Smith

Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method

Group Internet Based 

Refund/Cancellation Policy

Please contact the HREN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 

SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types.  For more information about certification or recertification, please visit
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.  See the course registration page for more information on number of credits and credit types.  



Overall:      4.7

Total Reviews: 7


Jennifer R - AZ

"Great presentation! "