How To Make Difficult People Disappear...Without Going To Jail
Total Credits: 1 including 1 General
- Average Rating:
- 5
- Competency/Category:
- Human Resource Development | Business Acumen | Communication | Leadership & Navigation | Relationship Management
- Faculty:
- Summer Jelinek
- Course Level:
- All Levels
- License:
- Never expires.
Description
Have you ever found yourself wondering why people won't just listen to you? Or maybe you have found yourself surrounded by people that make your jaw clench...you know the people...the challenging people.
HR Professionals walk a tight rope of being strong, but not aggressive, polite, but not a push over. It is exhausting!
In this session, you will uncover the secrets to working with (and overcoming) challenging people derived from the decades of experience Summer brings from her time on the frontlines and as an HR Professional working with companies such as Walt Disney World, H-E-B and even a dude ranch.
Basic Course Information
Learning Objectives- Discover the Jedi Mind Trick of Self-Management
- Uncover the 4 types of difficult people
- Walk away with actionable and immediate steps to take to improve relationships with their team, their leaders, and their peers
Major Subjects
- Team dynamics
- Influence
- Organizational behavior
- Leadership
Course Materials
| Important CE Recertification Credit Information (0.46 MB) | Available after Purchase | ||
| HREN Difficult People_Handout (2.3 MB) | Available after Purchase | ||
Faculty
Summer Jelinek Related Seminars and Products
With over 20+ years of experience in Leadership, HR, and Corporate Learning and Development, Summer Jelinek is passionate about helping managers and leaders discover their unique strengths and translate these strengths to their organization’s benefit. Prior to starting her own Leadership Training business, Summer worked with companies such as Walt Disney World, Disney Institute, H-E-B/Central Market, ski resorts and even as a sous chef at a dude ranch. In fact, her first time training a large group was with the Disney Institute where she delivered “backstage” tours with Executives from multiple industries and locations. A magical time was had by all.
With her varied business background and authentic facilitation style, Summer is able to fit into corporate organizations with ease, and she is well accepted by leaders at all levels.
Summer completed her MBA with a Leadership Certification at the HR.com #1-ranked master's program from the Crummer Graduate School of Business at Rollins College in WinterPark, Florida. She's also a proud graduate of the business management program of McNeese State University in Lake Charles, Louisiana.
Additional Info
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For HR Professionals
Course Developer Summer Jelinek
Additional Information
Complaint Resolution Policy Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790).Course Registration Requirements Online Registration
Instructional Delivery Method
Group Internet Based
Refund/Cancellation Policy
Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types. For more information about certification or recertification, please visit shrmcertification.org
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification. See the course registration page for more information on number of credits and credit types.
Promo Video
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