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Giving Feedback that Delivers Results, 01/19/2022, On Demand More info »
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Giving Feedback that Delivers Results

Total Credits: 1 including 1 General

Average Rating:
Human Resource Development |  Communication
Jill Schiefelbein
Course Level:
All Levels
Product Setting: Expires 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


Many people, when they hear about feedbcak in organizations and the workplace, think immediately of performance reviews. But feedback should not be isolated to these formal structures. This workshop is about the more informal methods of feedback that managers and coworkers can use to have more productive conversations that drive behavioral change. Through understanding the importance of dialogue, strategic questions to drive conversation, and mistakes to avoid, you'll be able to have more productive feedback conversations in your workplace (and maybe even at home, too).

Basic Course Information

Learning Objectives
  • Understand the importance of dialogue and techniques to ask questions to extend the conversation
  • Learn common mistakes for why feedback doesn't stick and how to avoid them
  • Practice a three-step framework for owning your message to confidently lead feedback conversations

Major Subjects
  • Communication
  • Performance Reviews
  • Feedback
  • Management
  • Leadership

Course Materials


Jill Schiefelbein's Profile

Jill Schiefelbein Related seminars and products

Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.


Fri, Sep 29, 2023 - 03:00pm to 04:17pm EDT
Tue, Oct 10, 2023 - 07:00pm to 08:17pm EDT
Thu, Oct 12, 2023 - 09:00am to 10:17am EDT
Fri, Oct 20, 2023 - 11:00am to 12:17pm EDT
Mon, Oct 30, 2023 - 01:00pm to 02:17pm EDT
Wed, Nov 08, 2023 - 03:00pm to 04:17pm EST
Fri, Nov 17, 2023 - 09:00am to 10:17am EST
Wed, Nov 29, 2023 - 11:00am to 12:17pm EST
Fri, Dec 08, 2023 - 01:00pm to 02:17pm EST
Tue, Dec 12, 2023 - 07:00pm to 08:17pm EST
Wed, Dec 13, 2023 - 03:00pm to 04:17pm EST
Sat, Dec 23, 2023 - 09:00am to 10:17am EST
Fri, Dec 29, 2023 - 11:00am to 12:17pm EST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For HR Professionals
Course Developer Jill Schiefelbein

Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method

Group Internet Based 

Refund/Cancellation Policy

Please contact the HREN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 

SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. See the course registration page for more information on number of credits and credit types.  For more information about certification or recertification, please visit
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.  See the course registration page for more information on number of credits and credit types.  

Promo Video



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Total Reviews: 1